The usual suspects
A flapper that has warped and lets water seep into the bowl, which is why you hear the tank refill by itself at night. A fill valve that sticks open and sends water down the overflow tube.
- A rotted gasket between tank and bowl that weeps onto the floor.
- A wax ring that has squashed flat after the toilet started to rock, letting water seep under the base.
Signs this is the job you need
- Tank refilling on its own every few minutes
- Water around the base after flushing
- The toilet rocks when you sit down
- Handle has to be held down to flush fully
- Hissing from the tank long after a flush
Talk it through with a plumber
One call to (365) 364-2776 reaches someone who can tell you what the job involves and when a van can be at the door.
How the work goes
- We shut off the supply and test the flush.
- We find the failing part by watching the tank.
- We replace the flapper, fill valve or seals.
- If the base leaks, we pull and reset the toilet.
- We check for leaks and adjust the water level.
When to pull the toilet
If water appears at the base, or the toilet moves when you sit, we shut off the supply, drain the tank and bowl, unbolt and lift the toilet. We scrape off the old wax, then inspect the flange and poke the subfloor around it for soft, rotten wood, then set it back down on a fresh wax ring (or a foam gasket) with new brass bolts. If the flange has split at a slot, a stainless repair ring screws down over it.
Asked on the phone line
Is a running toilet a big deal?
It can waste a lot of water and show up on your Halton water bill. It is worth fixing.
Should I repair or replace?
When the porcelain has a crack, or the toilet dates from the thirteen-litre era, a new one usually wins.
How a call to us runs
- You ring (365) 364-2776 and a person picks up, not a menu.
- We ask where the water is, what you have already shut off and what decade the building went up in.
- We say when the van should pull up and what to do until it does.
- On site we show you the fault, give a firm price before starting and clean up after.
Phone booking keeps things quick: no forms, no portals, no follow-up emails trying to sell you a maintenance plan.
