How to spot it
Look for grey pipe marked PB2110.
Options
Replace or monitor.
Where to look
Start at the main shut-off and follow the pipes. Poly-B is usually grey, sometimes black or blue, and flexible. Fittings may be grey plastic or copper with crimp rings.
Signs
- Grey colour
- PB2110 stamp
- Plastic fittings
- 1980s and 1990s
- Insurer questions
Talk it through with a plumber
One call to (365) 364-2776 reaches someone who can tell you what the job involves and when a van can be at the door.
Why it has a reputation
Poly-B was used widely in Canada for years before failures at fittings and in some water conditions led to class-action settlements in North America. Insurance applications often ask about it, and the answer can change the premium or the terms.
Your options
Replace the whole system, replace sections as they fail, or keep it and inspect regularly. We can help you decide based on the condition of the fittings.
Replacing it
Most replacements use PEX, routed through ceilings and closets to minimise wall cuts.
Asked on the phone line
Must I replace it?
Not legally, but insurers may ask.
How a call to us runs
- You ring (365) 364-2776 and a person picks up, not a menu.
- We ask where the water is, what you have already shut off and what decade the building went up in.
- We say when the van should pull up and what to do until it does.
- On site we show you the fault, give a firm price before starting and clean up after.
Phone booking keeps things quick: no forms, no portals, no follow-up emails trying to sell you a maintenance plan.