Check
Soft grey pipe that scratches shiny.
Action
Test and replace.
How to check
Look at the pipe where it enters the house before the meter. Lead is a soft pewter colour, takes a dent from a coin and shines where you scrape it; magnets ignore it.
- Copper is reddish-brown.
- Galvanized is grey but a magnet sticks.
Signs
- Soft pipe
- Dull grey
- Scratches shiny
- No magnet stick
- Older home
Talk it through with a plumber
One call to (365) 364-2776 reaches someone who can tell you what the job involves and when a van can be at the door.
Why it matters
Water that sits overnight in lead pipe can pick some of it up. Health authorities urge cutting exposure, with extra care for infants and anyone expecting.
What to do
After the water sits overnight, flush the cold tap until it turns icy. Use cold water for drinking and cooking. Ask Halton Region about testing and any replacement programs, and plan replacement of the private side.
Replacement
We replace the private side of the service and coordinate with the Region on the public side.
Asked on the phone line
Is lead dangerous?
Yes, especially for children.
How a call to us runs
- You ring (365) 364-2776 and a person picks up, not a menu.
- We ask where the water is, what you have already shut off and what decade the building went up in.
- We say when the van should pull up and what to do until it does.
- On site we show you the fault, give a firm price before starting and clean up after.
Phone booking keeps things quick: no forms, no portals, no follow-up emails trying to sell you a maintenance plan.